Dr. EdTech

Views & ReViews on Digital Gadgets For Us Baby Boomers!

iPhone 3GS

ATT does it again [NOT]. Existing customer “fully eligible” for upgrade per ATT Customer Service rep (611). Upgrade fee? The SAME amount a NEW customer will be charged. So much for customer loyalty! Some benefit. Like the (Apple) product; dislike the (ATT) arrogance.

June 9, 2009 - Posted by | Education-related | ,

1 Comment »

  1. That is a mistake. The customer service rep is incorrect. New activations cost $36, where upgrades for existing customers only carry a fee of $18, and sometimes there is no fee at all, I don’t want to bash at&t, especially since I am affiliated with them through work, but sometimes they hire the damn dumbest CSRs.

    Comment by incorrect | June 9, 2009


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